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One office in Mohali, India · Serving the US, UK, Canada, Australia & NZMohali, India · Serving US · UK · CA · AU · NZ

We Build and Run Your Back Office.

Dispatch, billing, admin and customer-service staff who work only for you — recruited for the role, trained on your process, managed in our office in Mohali, India. Start with one person.

From £1,300 per person, per month. See your price in two minutes, or send us the role for a fixed quote in two business days — no call needed.

  • Interview before you pay
  • ~3 weeks from go-ahead
  • No recruitment fees
A Swyft team member at her desk in our Mohali office
Mohali, Punjab
Your team, on your hours
  • MohaliOur office 
  • LondonUK clients 
  • New YorkUS clients 
100% of clientshave grown their team
40–60%Below local cost
2 → 13First client, 18 months
3 wksGo-ahead to live
0Recruitment fees

Client results

Every Client Started With One or Two People.

Here's what happened next.

Every client has grown their team.

Evolve Haulage · 25-vehicle haulier, Stafford

1→5

people by year-end — three live within three months, two more starting later this year

A transport manager and transport coordinators handle driver monitoring, ETA tracking, PODs and driver and customer communication — on UK hours.

  • Transport manager
  • Transport coordination
  • Driver comms

UK driver-medicals provider · Occupational health

2→4

people by November — two live, two more joining

An appointment-booking desk taking calls, emails and WhatsApp for a nationwide network of clinics doing driver medicals — the UK equivalent of DOT physicals.

  • Appointment booking
  • Patient comms
  • Admin

Comfybedss · online bed & mattress retailer

2→3

two live since 2025, a third starting now

“I was initially hesitant about recruiting admin staff from outside the UK — but it has turned out to be one of the best decisions I have made.”— Adeel Ul-Haq, Director
  • Customer service
  • Order support

Live team sizes as of September 2026. Named clients appear with their permission.

Get a Fixed Quote in 2 Days

Who we are

Your Team, In Our Office. Not a Spare Bedroom.

We're one team in one office in Mohali, India. Every person we place for you sits here, on our equipment and our connection, supervised by our managers and trained on your documented process. Founded in 2025 and run day-to-day by our CEO, Mohammad Aasim — meet the team.

  • Single OfficeDirect oversight, not remote freelancers
  • Your HoursUK, US, or any timezone
  • Process FirstWe map the work before we hire for it
Swyft team at work under the Ideas Happen wall in our Mohali office
Our floor, Mohali

How it works

Map. Hire. Train. Run.

Most offshore hires fail for three reasons: nobody mapped the job, nobody trained the person, and the owner ends up managing from the other side of the world. Our process exists to remove all three.

  1. 01 Days 1–2, then Week 1

    We Map

    Send the brief and you'll have a one-page scope and a monthly price in two business days. Say yes, and we map how the work happens today — who does what, in which systems, where it breaks.

  2. 02 Weeks 1–3

    You Hire

    We recruit against that scope, not from a bench. You interview the shortlist — usually within two weeks — and choose. If nobody's right, we go again. You pay nothing until you've chosen.

  3. 03 Week 3

    We Train

    In our office, on your systems and the documented process, before they start. Day one is a working day, not a training day.

  4. 04 Ongoing

    We Run

    They work only for you, on your hours. We handle HR, payroll, coaching, sickness cover and QA from Mohali — and when the next role is ready to move, we map that one too.

Swyft team members collaborating
Hands-on training at the Swyft office
Swyft team members celebrating

No long-term contracts. Month-to-month from day one.

Get a Fixed Quote in 2 Days

Industries

Deepest in Transport. Built to Work Anywhere.

Most of our seats run back offices for logistics, fleet, towing and driver-medical businesses. The same method works wherever the work is screens, calls and data.

  • Logistics & Transport Deepest

    Transport planning, dispatch, driver comms, ETA tracking, PODs

  • Towing & Recovery

    24/7 dispatch, motor-club jobs, billing, collections

  • Fleet Maintenance

    Work orders, repair and parts admin, fleet-account updates, invoicing

  • Final-Mile Delivery

    Delivery coordination, customer updates, exceptions, returns

  • Healthcare & Clinics

    Appointment booking, patient comms, admin, billing

  • E-Commerce & Retail

    Customer service, order management, marketplace admin, returns

  • Technology & SaaS

    Technical support, QA, customer success, dev support

  • Professional Services

    Executive assistants, bookkeeping, document management

  • Media & Creative

    Content moderation, social media, design, production support

Why Swyft

Tried This Before? Here's What's Different.

Hiring LocallyTraditional OutsourcingSwyft
Time to start2–4 months1–2 weeks (from a bench)~3 weeks from go-ahead (custom-recruited)
CostFull salary + benefits + overheadCheapest seat wins; quality variesQuality-first, at 40–60% less
OnboardingYou write the job ad and train them yourselfThey send whoever's free; training is your problemWe map the role and train on your process first
Dedication100% yoursShared across clients100% yours
Quality controlYou manage everythingMinimal — high turnoverManaged by us — QA, coaching, reviews
FlexibilityNotice periods, severance, the hard conversationLong contracts, hidden feesMonth-to-month; leave at any month-end, no penalty
Cultural fitYou interview and chooseWhoever's availableRecruited to your culture and standards

Not a freelancer marketplace. Not a call centre. Your own team, run properly.

The Swyft team standing together
The lobby of the Swyft office building
The team at the office cafe
Swyft team members working at their desks
The full Swyft team at work in the office

In their words

Don't Just Take Our Word for It

From a client — and from someone who worked alongside our founder for years before Swyft existed.

Working with Swyft Outsourcing has honestly been brilliant. I was initially hesitant about recruiting admin staff from outside the UK, but it has turned out to be one of the best decisions I have made.

Their team has been professional, reliable and easy to work with from the start. The staff quickly understood our business, adapted to our processes and helped us deliver a high standard of support to our customers.

If only dealing with all companies was this effortless. Swyft Outsourcing has been a great partner for us, and I would happily recommend them to any business looking for dependable admin staff.

Adeel Ul-Haq
Director & Co-Founder, Comfybedss

On Mohammad Aasim, Swyft's founder and CEO

I've known Aasim for a number of years through our previous working relationship, and he was always the person I'd go to directly whenever I had a problem — regardless of the process or who else was involved. That tells you everything about the kind of operator he is.

When I heard he was building Swyft, it was a straightforward decision. You back people you trust, and Aasim has earned that trust over years of being reliable, straightforward and genuinely invested in getting things right.

If you're looking for someone who treats your business like it matters, Swyft is the right call.

Sham Hussain
Operations Director, HomeFurnishing

Instant price

See Your Price Now

Pick a role and team size to see your monthly Swyft price next to the cost of hiring locally — typically 40–60% less. Then send us the role for a fixed quote.

£1,300From, per person / month
2 minTo see your price
See Your Price Now

FAQ

Common Questions

Do you help with the process, or just find people?

Both. Before we recruit, we map how the work happens today and agree the role scope and process in writing. The hire is trained on that process before they start, and we keep supporting them afterwards.

What does a typical engagement cost?

One flat monthly fee per person, covering their salary, workspace, HR and management — from £1,300 a month for most roles, typically 40–60% below the cost of the same hire locally. The exact figure depends on the role and experience level. See your price now, or send us the role and you'll have a fixed quote within two business days, before you speak to anyone.

What's the minimum commitment?

Month-to-month. No recruitment fees, no cancellation penalties. Start with one person. If it's not working, you can walk away at the end of any month.

How do you ensure quality?

Recruitment is the foundation — we hire for skill and cultural fit, not just availability. After that: training on your specific tools and workflows, daily management from our Mohali office, regular QA reviews, and performance tracking. If someone isn't meeting your standards, we address it or replace them.

Can I scale up or down?

Yes. Add a second role once the first is running — we map and recruit it the same way. If a role is no longer needed, end it at the end of the month with no penalty.

What tools do your teams work with?

Whatever you use. Towbook, Mandata, QuickBooks, Salesforce, Zendesk, HubSpot, Shopify, Slack — we train specifically on your stack before go-live.

Do I manage the team directly?

You set the priorities and communicate directly with your team members. We handle everything else — HR, payroll, coaching, performance reviews, and quality assurance. Think of it as having your own managed team, without the management overhead.

Is our data safe?

Confidentiality is written into every agreement, and we sign NDAs on request. Your team works from our office on equipment we manage, inside your systems with the access you grant. Nothing is subcontracted or worked from home.

Will they sound right on the phone to my drivers and customers?

You interview them before you hire them, so you hear them first. Dispatch, booking and customer-facing roles are recruited for clear spoken English and composure on the phone, then trained on your scripts, your tone and your systems.

What happens when they're off sick or on holiday?

You're not charged for sick days. Planned leave is agreed in advance and scheduled around your business, and cover for longer absences can be arranged. As your team grows, colleagues on the same account cover each other.

Who are you?

Swyft Outsourcing Solutions, founded in 2025 and run by our CEO, Mohammad Aasim. One office in Mohali, India, running dedicated teams for clients across the US and UK. More about us.

Fixed quote in 2 days

Tell Us the Role You're Struggling With

Within two business days you'll have a one-page scope of what the role should cover and a fixed monthly price — no call required. Say yes, and you'll be interviewing candidates within about two weeks.

  1. Send us the role and what's breaking today.
  2. One-page scope and fixed monthly price in two business days.
  3. Say yes, and interview candidates within about two weeks.

Prefer to talk?

Pick a time — no obligation. We’ll walk through the role together and come back with the scope and price within two business days.

Schedule a Call

Get a Fixed Quote in 2 Days

Tell us the role. Within two business days you'll have a one-page scope and a fixed monthly price. No call required. Want a ballpark first? See your price now.

Scope and price within 2 business days. We don't share your brief — confidentiality is written into every agreement.

Get a Fixed Quote in 2 Days